20 Questions You Should Ask Before Hiring a Roofing Contractor

There are a lot of roofing contractors out there, but that doesn’t make choosing one for your project easy. Thousands of complaints are filed with the Better Business Bureau every year on roofers, which is partly due to the fact that many states don’t have building code requirements for roofs.

That’s why it’s vital to do your homework so you can order to find the best contractor. Knowing how to do your research and what questions to ask will make hiring the right roofing company stress-free.

When you start your search, it’s good to know what to look for. The best contractors are licensed, trained, offer warranties, and take the appropriate safety precautions, among other things.

Looking at a company’s website and social media channels are a good start, but you can’t expect to find everything you need to know online. To narrow down your search, you’ll have to ask a mix of questions to get a feel for their skill level, professionalism, and compliance.

We’re sharing twenty general and in-depth questions that you should before hiring a roofing contractor.

  1. Does my project require a building permit?

    Someone has to ask the city for permission for construction to take place. Find out if you’re in charge.

  2. How long have you been in business?

    Make sure you’re not hiring a random off the street. Years of experience and knowledge are imperative for a quality roofing job.

  3. What training or experience does your team have?

    Be sure to choose an innovative roofing company that is constantly evolving up to industry trends and standards.

  4. How long will this project take?

    Better to know what you’re getting into so you can plan for any parking concerns or if babies should be out of the home (or any light sleepers in general).

  5. What safety measures do you take?

    Partnering with a safety first roofing contractor ensures that you won’t run into any traumatic injuries that could extend your project completion date. You also just want to be sure that the roofer is safe while on top of your property; it’s common decency.

  6. Who will I contact for updates and questions?

    “Hey, who’s in charge around here?!” is something you won’t have to say when you hire a professional roofing company. Your RoofTec project manager is on standby throughout the entire project.

  7. Are you licensed, insured, and certified?

    The most dangerous decision you could make is hiring an uninsured roofer. Don’t get scammed into hiring an off-the-cuff roofer just because it seems cheaper for now. Remember, you get what you pay for.

  8. How will you remove discarded materials?

    Tear-off is typically included in the cost of a roofing project but what about waste removal? Don’t get stuck with the bill.

  9. Will you have a porta-potty?

    Hey, when nature calls… You don’t want to be responsible for somebody else’s need to go, right? Figure it out upfront.

  10. How will you protect the rest of my property from damage?

    YouTube fail videos are every roofer’s worst nightmare. Luckily, our team has strict safety measures and precautions in place for the safety of your property and our team.

  11. Do you provide specifications and instructions on the installation process?

    Typically, our customers “just want someone to handle it”, but we appreciate any interest in how we practice our workmanship and would gladly walk you through our processes. Make sure any roofing contractor you hire is as confident, or go with a different option.

  12. Is there anyone else besides the installers who will manage my roofing project?

    It’s always good to know who you will be working with before you start a project. From our office team to the ones on the roof, we’re happy to get to know our customers every time.

  13. Are there any tax credits or utility rebates I can take advantage of?

    Our office team gets quite acquainted with the ins and outs of the financial capacity of a new roof. By partnering with a company that can help with insurance claim support as well – you’re getting a partner in your roofing project – not just a roofer.

  14. Can you provide me with warranties for your work and products?

    Imagine spending all that money on a new roof just to find out that it’s not covered under a warranty. We offer top GAF warranties due to our Master Elite certification.

  15. Is there anything that can affect my contract price?

    Many roofing company’s will offer a discount if you agree to keep a sign in your yard for a specific time range. Talk to our team to see how we can help each other.

  16. Will you reuse any old roof flashings or install new ones?

    Sometimes metal flashing can be reused but it is recommended that new flashing is installed every time.

  17. How do you handle pipe penetrations?

    You’ll want to make sure the roofing company you went with is able to handle any additional exterior work – so you don’t get part of your property damaged while the roof is being replaced.

  18. Do you take steps to protect my home’s gutters?

    Most companies will have tactics in place to avoid damaging gutters during a roof replacement. If they stutter when asked – make sure to check their contracts for who is liable for gutter damage.

  19. Will you check the condition of the decking on my roof prior to starting?

    It’s important to ensure that any additional construction won’t affect the healthy parts of your home’s exterior. Decks, gutters, patios and concrete blocks should all be checked before climbing on the roof.

  20. Are you compliant with OSHA regulations?

    Safe contractors are diligent contractors. Make sure you hire the right team of experts and you’ll be sure to experience a smooth project.

If you feel like these are a lot of questions, don’t. Knowing how a contractor responds to these types of questions will show you how seriously they take safety and how much experience they have.

Having your roofing repaired or replaced due to hail damage is a significant undertaking, so working with a knowledgeable contractor is vital.

The best thing you can do to ensure that is by doing your research and looking for certifications like GAF Master Elite and OSHA compliant contractors.

 
 
 

Get Your Roofing Questions Answered Today

Start getting your questions answered today by learning more about RoofTec’s certifications and training, and when you’re ready, give us a call. We offer free comprehensive consultations so you can feel confident about choosing the right roofing contractor.

 

 

 

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